Privacy Policy
KOVE Integrative Wellness & Aesthetics
Last Updated: August 25, 2026
KOVE Integrative Wellness & Aesthetics ("KOVE," "we," "us," or "our") is committed to protecting the privacy of visitors to our website, koveintegrative.com (the "Site"), and the patients and clients we serve. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
This Privacy Policy applies to information collected through our Site and related communications, such as text messages and email. It does not replace or modify our HIPAA Notice of Privacy Practices, which governs how we handle protected health information (PHI) collected as part of your care. If you are a current or prospective patient, please also review our Notice of Privacy Practices, available at our office or upon request.
1. Information We Collect
We may collect the following types of information when you visit our Site, contact us, or book an appointment:
Contact information: name, email address, phone number
Appointment information: appointment date, time, and service preferences you submit through our online booking system (booking.koveintegrative.com) or contact forms
Communications: information you provide when you message, call, text, or email us
Social media: information you share with us through Instagram or Facebook if you message or interact with our pages
Technical information: such as IP address, browser type, and pages visited, which may be collected automatically through cookies or similar technologies if used on our Site
We do not knowingly collect detailed health or medical information through the Site itself; any clinical or health information is collected separately as part of your care and is protected under our HIPAA Notice of Privacy Practices.
2. How We Use Your Information
We use the information we collect to:
Schedule, confirm, and manage appointments
Respond to your inquiries and requests
Send appointment reminders and practice-related communications, including by text message (SMS) and email
Improve our Site and services
Comply with legal and regulatory obligations
3. Text Message (SMS) Communications
If you provide your mobile phone number, you may receive text messages from us related to appointment reminders, scheduling, and practice updates. Message and data rates may apply. You may opt out of text communications at any time by replying "STOP" to any message, or by contacting us directly using the information below. We do not sell or share your mobile phone number with third parties for marketing purposes.
4. Cookies and Analytics
Our Site may use cookies or similar tracking technologies to help us understand how visitors use the Site and to improve your browsing experience. This may include analytics tools that collect general, non-identifying information about Site usage. You can control or disable cookies through your browser settings; please note that some features of the Site may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information. We may share information with:
Staff and contractors who need it to schedule appointments or provide services
Service providers who help us operate our Site, scheduling system, or communications (such as appointment software and hosting providers), under confidentiality obligations
Parties as required by law, subpoena, or legal process
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
You may contact us at any time to:
Update or correct your contact information
Opt out of text or email communications
Ask questions about how your information is used
8. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children through the Site.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our Site after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
KOVE Integrative Wellness & Aesthetics
4043 Steck Ave, Suite 8
Austin, TX 78759
Phone: (512) 522-9770
Email: klarson@koveintegrative.com